Privacy Policy

Privacy Policy

Effective Date: 03 April 2026

Eyecandy Prints Australia (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or interact with our website:
https://eyecandyprintsaus.com/

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Business name (if applicable)
  • Payment information (processed securely via third-party providers)
  • Order history and preferences
  • Website usage data (IP address, browser type, device information, cookies)

2. How We Collect Your Information

We collect personal information in several ways, including when you:

  • Make a purchase or enquiry
  • Subscribe to our emails or marketing communications
  • Fill out forms on our website
  • Interact with us via social media
  • Use or browse our website (via cookies and analytics tools)

3. Why We Collect Your Information

We collect and use your personal information to:

  • Process and fulfil orders
  • Provide customer support and respond to enquiries
  • Deliver products and services
  • Send order updates and important notifications
  • Improve our website, products, and user experience
  • Conduct marketing and promotional activities (where consent is provided)
  • Comply with legal obligations

4. Disclosure of Personal Information

We may share your personal information with:

  • Payment processors (e.g. Shopify Payments, PayPal, Stripe)
  • Shipping and logistics providers
  • IT and website service providers
  • Marketing and analytics platforms (e.g. Google Analytics, Meta Ads)
  • Professional advisors (legal, accounting, etc.)
  • Government authorities if required by law

We do not sell or rent your personal information to third parties.

5. Overseas Disclosure

Some of our service providers may be located outside Australia. This means your personal information may be transferred to and stored in countries such as the United States or other jurisdictions where our service providers operate.

We take reasonable steps to ensure overseas recipients handle your data in accordance with Australian privacy laws.

6. Cookies & Website Tracking

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyse website traffic and performance
  • Deliver targeted advertising

You can disable cookies via your browser settings, but this may impact website functionality.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures include:

  • Secure servers and encryption
  • Restricted access to personal data
  • Use of trusted third-party platforms

8. Access & Correction of Your Information

You have the right to:

  • Request access to your personal information
  • Request corrections if your information is inaccurate or outdated

To do so, please contact us using the details below.

9. Marketing Communications

We may send you marketing communications if you have opted in. You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in emails
  • Contacting us directly

10. Complaints

If you believe we have breached your privacy rights, you can contact us. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Eye Candy Prints Australia
Email: eyecandyprints@outlook.com
Website: https://eyecandyprintsaus.com/